客户服务政策

At DeclutterSpace, we value your satisfaction and strive to provide a seamless and enjoyable experience. This Refund and Dispute Policy outlines the process for refunds and resolving disputes related to our services.

1. 退款资格

• 如果在原购买后14天内提出请求，且您未大量使用该服务，订阅制服务可申请退款。
• 如果发生技术问题且我们无法在合理时间内解决，您可能有资格获得退款。
• 已经提供或完成的服务不可退款。

2. 不可退款项目

某些购买项目，如一次性下载内容或特别促销，不可退款。这些项目在购买时会明确标注。

3. 退款申请流程

1. Submit your refund request by emailing us at hi@declutterspace.net with the subject line “Refund Request.”
2. Include your name, email address, and proof of purchase in the email body.
3. Our team will review your request and respond within 5-7 business days.

4. 争议解决

如果您对我们的服务不满意，我们鼓励您在提出争议之前先联系我们解决问题。我们致力于找到对您有效的解决方案。

1. Contact our support team at hi@declutterspace.net and provide details of the issue.
2. If the issue cannot be resolved, you may escalate it to a formal dispute through your payment provider.

5. 联系我们

For any questions or concerns regarding this Refund and Dispute Policy, please email us at hi@declutterspace.net. We're here to help!